Patricia Buchanan, WA$ 5EJ
Just to say a very heartfelt thank you to the team today for rescuing that rather brainless feline from such an awkward spot. I really thought for a while you didn't believe my son and me that she was somewhere up there as she had stopped calling by then after shouting for ages.
I didn't get a chance to thank you properly as I was busy opening packets of food and keeping her indoors so sent Richard with the payment. I'm most grateful – she would have had a bad wet and windy night again up there if you hadn't been able to come so promptly.
Thank you again